Eligibility and payment
Cash on Delivery is available at launch only for eligible delivery addresses in Tunisia and is charged in Tunisian dinars. A complete delivery address and reachable phone number are required before KOTO can assess a delivery request.
KOTO confirms the delivery fee, delivery arrangement, and exact final total directly with you. You pay the accepted Cash on Delivery total when delivery is completed according to that arrangement.
Confirmation and review
A delivery request creates no final order and reserves no stock. KOTO may quote, revise, decline, or mark a request unavailable. Only your explicit acceptance of the current quote creates a final order.
A quote remains current until KOTO replaces, declines, or you cancel it. If delivery terms, availability, or commercial facts change, KOTO will issue a new quote for you to review.
Contact KOTO
Contact KOTO
For an order, delivery, cancellation, or account question, write to
support@kotoatelier.comFor general, partnership, or policy questions, use the same support channels below.
+21698281634WhatsApp