Privacy & Customer Data

KOTO uses the details you provide for an account, address, order, delivery confirmation, or support request. This can include your name, email address, delivery address, phone number, order details, and support messages.

We use this information to operate your account, prepare and confirm orders, arrange delivery, prevent misuse, and provide support.

KOTO uses selected providers to host the website, operate accounts and order data, store product media, and send transactional email. KOTO does not sell personal information.

To ask about your information, contact support. KOTO will verify the request before responding. The final privacy notice will specify the responsible entity, retention periods, transfer arrangements, and rights process for the markets where KOTO operates.