Orders and availability
Product images, descriptions, sizes, availability, and prices help you choose a piece. KOTO may need to confirm availability, an address, or delivery details before accepting an order, especially for limited, made-to-order, or atelier-finished pieces.
At launch, Cash on Delivery is available only for eligible Tunisia deliveries in Tunisian dinars. International visitors may browse the collection, but international card checkout and delivery are not currently available.
Pricing and order changes
A Cash on Delivery delivery request is not a final order, payment, or stock reservation. KOTO confirms the practical delivery timing and delivery fee directly by phone or WhatsApp. The fee is not fixed at checkout and may be free when KOTO confirms it.
KOTO records the exact TND total for the current delivery quote. A final order is created only after you explicitly accept that current quote. KOTO may correct an obvious listing, stock, or technical error before a final order is accepted.
Contact KOTO
Contact KOTO
For an order, delivery, cancellation, or account question, write to
support@kotoatelier.comFor general, partnership, or policy questions, use the same support channels below.
+21698281634WhatsApp